/* Help center (#/support), Report abuse (#/report), Status (#/status) and the Support / Documentation side menus.
   Colours only from the app's variables, plus three status colours that are set for light and dark below. */
:root { --sts-ok: #0E8A5F; --sts-warn: #B76E00; --sts-down: #C2412D; --sts-none: color-mix(in srgb, var(--ink-faint) 35%, transparent); }
:root[data-mode="dark"] { --sts-ok: #5FD69B; --sts-warn: #F2B44C; --sts-down: #F08A6A; }
@media (prefers-color-scheme: dark) { :root:not([data-mode="light"]) { --sts-ok: #5FD69B; --sts-warn: #F2B44C; --sts-down: #F08A6A; } }

/* ---------- shared page top ---------- */
.hc-wide .page-inner.narrow, .sts-page .page-inner.narrow { max-width: 920px; }
.hc-top { margin: 8px 0 22px; }
.hc-eyebrow { display: inline-block; font-size: 12.5px; font-weight: 600; letter-spacing: .02em; color: var(--accent-text); margin-bottom: 8px; }
.hc-title { margin: 0; font-size: clamp(30px, 4.4vw, 44px); line-height: 1.08; letter-spacing: -.035em; }
.hc-lead { margin: 10px 0 0; max-width: 620px; font-size: 15.5px; line-height: 1.55; color: var(--ink-muted); }
.hc-row-h { display: flex; align-items: center; justify-content: space-between; gap: 12px; margin-bottom: 12px; }
.hc-row-h .sp-h2 { margin: 0; }
.hc-more { display: inline-flex; align-items: center; gap: 5px; font-size: 13.5px; font-weight: 600; color: var(--ink-muted); text-decoration: none; }
.hc-more:hover { color: var(--ink); }

/* ---------- Help center ---------- */
.hc-hero { text-align: center; padding: 26px 0 8px; }
.hc-hero .hc-title { margin-bottom: 22px; }
.hc-hero .sp-asearch { max-width: 680px; margin: 0 auto; text-align: left; }
.hc-chips { display: flex; flex-wrap: wrap; justify-content: center; align-items: center; gap: 8px; margin: 16px auto 0; max-width: 720px; }
.hc-chips-h { font-size: 13px; color: var(--ink-faint); }
.hc-chip { border: 1px solid var(--line); background: var(--card); color: var(--ink-muted); font: inherit; font-size: 13px; padding: 7px 13px; border-radius: 999px; cursor: pointer; transition: color .15s, border-color .15s, background .15s; }
.hc-chip:hover { color: var(--ink); border-color: color-mix(in srgb, var(--ink) 22%, var(--line)); background: var(--hover); }
.hc-chip:focus-visible { outline: 2px solid var(--accent-text); outline-offset: 2px; }
.hc-body { display: flex; flex-direction: column; gap: 30px; margin-top: 34px; }
.hc-topics { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 12px; }
.hc-topic { display: grid; grid-template-columns: auto 1fr; grid-template-rows: auto auto; column-gap: 14px; align-items: start; text-align: left; font: inherit; color: var(--ink);
  padding: 18px; border-radius: 18px; border: 1px solid var(--line); background: var(--card); cursor: pointer; transition: border-color .18s, transform .18s, background .18s; }
.hc-topic:hover { border-color: color-mix(in srgb, var(--ink) 20%, var(--line)); transform: translateY(-1px); }
.hc-topic[aria-pressed="true"] { border-color: color-mix(in srgb, var(--cta-a) 55%, var(--line)); background: color-mix(in srgb, var(--cta-b) 7%, var(--card)); }
.hc-topic:focus-visible { outline: 2px solid var(--accent-text); outline-offset: 2px; }
.hc-topic-ic { grid-row: 1 / span 2; width: 42px; height: 42px; border-radius: 13px; display: grid; place-items: center; color: var(--accent-text); background: color-mix(in srgb, var(--cta-b) 14%, var(--card)); }
.hc-topic-t { display: flex; flex-direction: column; gap: 3px; min-width: 0; }
.hc-topic-t b { font-size: 15.5px; letter-spacing: -.01em; }
.hc-topic-t span { font-size: 13.5px; line-height: 1.45; color: var(--ink-muted); }
.hc-topic-n { grid-column: 2; margin-top: 10px; font-size: 12.5px; color: var(--ink-faint); }
.hc-qs { scroll-margin-top: 90px; }
.hc-qs .sp-h2 { margin: 0 0 12px; }
.hc-ways { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 12px; }
.hc-way { position: relative; display: flex; flex-direction: column; gap: 12px; padding: 18px; margin: 0; text-decoration: none; color: var(--ink); transition: border-color .18s, transform .18s; }
.hc-way:hover { border-color: color-mix(in srgb, var(--ink) 20%, var(--line)); transform: translateY(-1px); }
.hc-way:focus-visible { outline: 2px solid var(--accent-text); outline-offset: 2px; }
.hc-way-ic { width: 38px; height: 38px; border-radius: 12px; display: grid; place-items: center; background: var(--chip-bg); color: var(--ink); }
.hc-way-t { display: flex; flex-direction: column; gap: 3px; padding-right: 18px; }
.hc-way-t b { font-size: 15px; }
.hc-way-t span { font-size: 13.5px; line-height: 1.45; color: var(--ink-muted); }
.hc-way-go { position: absolute; right: 16px; top: 20px; color: var(--ink-faint); }
.hc-status-dot { position: absolute; left: 44px; top: 16px; width: 10px; height: 10px; border-radius: 50%; background: var(--sts-none); box-shadow: 0 0 0 3px var(--card); }
.hc-status-dot.ok { background: var(--sts-ok); } .hc-status-dot.degraded { background: var(--sts-warn); } .hc-status-dot.down { background: var(--sts-down); }

/* ---------- Report abuse ---------- */
.ra-grid { display: grid; grid-template-columns: minmax(0, 1fr) 290px; gap: 18px; align-items: start; }
.ra-card { padding: 24px; margin: 0; }
.ra-form { display: flex; flex-direction: column; gap: 10px; }
.ra-step { display: flex; align-items: center; gap: 10px; margin: 14px 0 2px; font-size: 15px; font-weight: 600; }
.ra-step:first-child { margin-top: 0; }
.ra-num { width: 24px; height: 24px; border-radius: 50%; display: grid; place-items: center; font-size: 12.5px; font-weight: 700; background: var(--chip-bg); color: var(--ink); }
.ra-reasons { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 8px; }
.ra-reason { position: relative; display: flex; gap: 12px; align-items: flex-start; text-align: left; font: inherit; color: var(--ink); padding: 12px 34px 12px 12px; border-radius: 14px; border: 1px solid var(--line); background: var(--field); cursor: pointer; transition: border-color .15s, background .15s; }
.ra-reason:hover { border-color: color-mix(in srgb, var(--ink) 22%, var(--line)); }
.ra-reason[aria-checked="true"] { border-color: color-mix(in srgb, var(--cta-a) 60%, var(--line)); background: color-mix(in srgb, var(--cta-b) 8%, var(--card)); }
.ra-reason:focus-visible { outline: 2px solid var(--accent-text); outline-offset: 2px; }
.ra-ic { flex-shrink: 0; width: 32px; height: 32px; border-radius: 10px; display: grid; place-items: center; background: var(--chip-bg); color: var(--ink-muted); }
.ra-reason[aria-checked="true"] .ra-ic { color: var(--accent-text); background: color-mix(in srgb, var(--cta-b) 16%, var(--card)); }
.ra-t { display: flex; flex-direction: column; gap: 2px; min-width: 0; }
.ra-t b { font-size: 14px; }
.ra-t span { font-size: 12.5px; line-height: 1.4; color: var(--ink-muted); }
.ra-check { position: absolute; right: 10px; top: 12px; width: 18px; height: 18px; border-radius: 50%; display: grid; place-items: center; border: 1.5px solid var(--line); color: transparent; }
.ra-reason[aria-checked="true"] .ra-check { border-color: transparent; background: linear-gradient(135deg, var(--cta-a), var(--cta-b)); color: #1A1410; }
.ra-side { display: flex; flex-direction: column; gap: 12px; position: sticky; top: 96px; }
.ra-next { padding: 20px; margin: 0; }
.ra-next .sp-h2 { margin: 0 0 12px; }
.ra-steps { list-style: none; margin: 0; padding: 0; display: flex; flex-direction: column; gap: 14px; counter-reset: ra; }
.ra-steps li { position: relative; padding-left: 34px; display: flex; flex-direction: column; gap: 2px; counter-increment: ra; }
.ra-steps li::before { content: counter(ra); position: absolute; left: 0; top: 0; width: 22px; height: 22px; border-radius: 50%; display: grid; place-items: center; font-size: 12px; font-weight: 700; background: var(--chip-bg); }
.ra-steps b { font-size: 14px; }
.ra-steps span { font-size: 13px; line-height: 1.45; color: var(--ink-muted); }
.ra-urgent { display: flex; gap: 12px; padding: 16px; margin: 0; background: color-mix(in srgb, var(--danger) 8%, var(--card)); border-color: color-mix(in srgb, var(--danger) 28%, var(--line)); }
.ra-urgent-ic { color: var(--danger); flex-shrink: 0; margin-top: 1px; }
.ra-urgent div { display: flex; flex-direction: column; gap: 3px; }
.ra-urgent b { font-size: 14px; } .ra-urgent span { font-size: 13px; line-height: 1.45; color: var(--ink-muted); }
.ra-own { margin: 2px 4px; font-size: 13px; color: var(--ink-muted); }
.ra-own a { color: var(--ink); font-weight: 600; }

/* ---------- Status ---------- */
.sts-loading { padding: 60px 0; text-align: center; color: var(--ink-faint); }
.sts-banner { display: flex; align-items: center; gap: 16px; padding: 22px 24px; margin: 0 0 14px; }
.sts-ban-ic { flex-shrink: 0; width: 46px; height: 46px; border-radius: 50%; display: grid; place-items: center; color: #fff; background: var(--sts-ok); box-shadow: 0 0 0 6px color-mix(in srgb, var(--sts-ok) 18%, transparent); }
.sts-banner.degraded .sts-ban-ic { background: var(--sts-warn); box-shadow: 0 0 0 6px color-mix(in srgb, var(--sts-warn) 18%, transparent); }
.sts-banner.down .sts-ban-ic { background: var(--sts-down); box-shadow: 0 0 0 6px color-mix(in srgb, var(--sts-down) 18%, transparent); }
:root[data-mode="dark"] .sts-ban-ic { color: #10151F; }
.sts-ban-t { flex: 1; display: flex; flex-direction: column; gap: 3px; min-width: 0; }
.sts-ban-t b { font-size: 19px; letter-spacing: -.02em; }
.sts-ban-t span { font-size: 14px; color: var(--ink-muted); }
.sts-updated { font-size: 12.5px; color: var(--ink-faint); white-space: nowrap; }
.sts-notice { display: flex; gap: 12px; padding: 16px 18px; margin: 0 0 14px; }
.sts-notice.problem { background: color-mix(in srgb, var(--sts-warn) 9%, var(--card)); border-color: color-mix(in srgb, var(--sts-warn) 30%, var(--line)); }
.sts-notice-ic { flex-shrink: 0; color: var(--sts-warn); margin-top: 1px; } .sts-notice.info .sts-notice-ic { color: var(--accent-text); }
.sts-notice b { font-size: 14px; } .sts-notice p { margin: 4px 0; font-size: 14px; line-height: 1.5; } .sts-when { font-size: 12.5px; color: var(--ink-faint); }
.sts-parts, .sts-hist { padding: 20px 22px; margin: 0 0 14px; }
.sts-parts .sp-h2 { margin: 0 0 6px; }
.sts-list { list-style: none; margin: 0; padding: 0; }
.sts-row { display: flex; align-items: center; gap: 14px; padding: 14px 0; border-top: 1px solid var(--line); }
.sts-row:first-child { border-top: 0; }
.sts-row-t { flex: 1; display: flex; flex-direction: column; gap: 2px; min-width: 0; }
.sts-row-t b { font-size: 14.5px; } .sts-row-t span { font-size: 13px; color: var(--ink-muted); }
.sts-pill { display: inline-flex; align-items: center; gap: 6px; padding: 5px 11px; border-radius: 999px; font-size: 12.5px; font-weight: 600; white-space: nowrap; color: var(--sts-ok); background: color-mix(in srgb, var(--sts-ok) 12%, transparent); }
.sts-pill.degraded { color: var(--sts-warn); background: color-mix(in srgb, var(--sts-warn) 13%, transparent); }
.sts-pill.down { color: var(--sts-down); background: color-mix(in srgb, var(--sts-down) 13%, transparent); }
.sts-uptime { font-size: 13.5px; font-weight: 600; color: var(--ink-muted); }
.sts-bars { display: grid; grid-template-columns: repeat(30, minmax(0, 1fr)); gap: 4px; height: 38px; }
.sts-bar { border-radius: 4px; background: var(--sts-ok); transition: transform .15s, opacity .15s; }
.sts-bar.degraded { background: var(--sts-warn); } .sts-bar.down { background: var(--sts-down); } .sts-bar.none { background: var(--sts-none); }
.sts-bar:hover, .sts-bar:focus-visible { transform: scaleY(1.12); outline: none; opacity: .85; }
.sts-legend { display: flex; justify-content: space-between; margin-top: 8px; font-size: 12px; color: var(--ink-faint); }
.sts-key { display: flex; flex-wrap: wrap; gap: 6px 16px; margin-top: 14px; font-size: 12.5px; color: var(--ink-muted); }
.sts-key span { display: inline-flex; align-items: center; gap: 6px; }
.sts-key-dot { width: 9px; height: 9px; border-radius: 3px; background: var(--sts-ok); }
.sts-key-dot.degraded { background: var(--sts-warn); } .sts-key-dot.down { background: var(--sts-down); } .sts-key-dot.none { background: var(--sts-none); }
.sts-foot { margin: 6px 4px 30px; font-size: 13.5px; color: var(--ink-muted); }
.sts-foot a { color: var(--ink); font-weight: 600; }

/* ---------- Account menu: side menus ---------- */
.um-flyw { position: relative; }
#user-dropdown .um-fly-row { display: flex; align-items: center; gap: 10px; width: 100%; font: inherit; text-align: left; }
#user-dropdown .um-fly-row .um-label { flex: 1; }
#user-dropdown .um-fly-row .um-go { color: var(--ink-faint); transition: transform .18s; }
.um-flyw.open > .um-fly-row { background: var(--hover); }
.um-fly-row.sp-has-new .um-label::after { content: ''; display: inline-block; width: 7px; height: 7px; margin-left: 7px; border-radius: 50%; background: var(--danger); vertical-align: middle; }
#user-dropdown .um-fly { position: absolute; top: -6px; right: calc(100% + 8px); left: auto; min-width: 200px; z-index: 41; }
#user-dropdown .um-fly::after { content: ''; position: absolute; top: 0; bottom: 0; left: 100%; width: 10px; } /* keeps the pointer inside while moving across */
.um-fly-item { display: flex; align-items: center; gap: 10px; }
.um-fly-item svg { color: var(--ink-muted); flex-shrink: 0; }
@media (max-width: 640px), (hover: none) {
  #user-dropdown .um-fly { position: static; min-width: 0; margin: 2px 0 4px 26px; padding: 2px 0 2px 8px; border: 0; border-left: 1px solid var(--line); border-radius: 0; box-shadow: none; background: transparent; }
  #user-dropdown .um-fly::after { display: none; }
  #user-dropdown .um-flyw.open .um-go { transform: rotate(90deg); }
}

/* ---------- phones ---------- */
@media (max-width: 760px) {
  .ra-grid { grid-template-columns: minmax(0, 1fr); }
  .ra-side { position: static; }
  .hc-ways { grid-template-columns: minmax(0, 1fr); }
}
@media (max-width: 560px) {
  .hc-topics, .ra-reasons { grid-template-columns: minmax(0, 1fr); }
  .hc-hero { padding-top: 10px; }
  .ra-card { padding: 18px; }
  .sts-banner { flex-wrap: wrap; padding: 18px; }
  .sts-updated { width: 100%; padding-left: 62px; margin-top: -8px; }
  .sts-bars { gap: 2px; height: 32px; }
}
@media (prefers-reduced-motion: reduce) {
  .hc-topic, .hc-way, .sts-bar, .hc-chip, .ra-reason { transition: none; }
  .hc-topic:hover, .hc-way:hover { transform: none; }
}

/* Admin: status page note */
.sts-admin { padding: 20px 22px; }
.sts-admin h2 { margin: 0; font-size: 17px; }
.sts-admin .hint { margin: 0 0 10px; }
.sts-admin-row { display: flex; flex-wrap: wrap; align-items: center; gap: 8px; margin-top: 10px; }
.sts-admin-check { flex: 1; min-width: 220px; display: flex; align-items: center; gap: 6px; font-size: 13.5px; color: var(--ink-muted); }

/* Plan and billing: questions about plans */
.bill-faq { margin: 34px 0 10px; }

/* Status rows: dot, name with (i), state; groups open their parts */
.sts-row { position: relative; }
.sts-dot { flex-shrink: 0; width: 20px; height: 20px; border-radius: 50%; display: grid; place-items: center; color: #fff; background: var(--sts-ok); }
.sts-dot.degraded { background: var(--sts-warn); } .sts-dot.down { background: var(--sts-down); }
:root[data-mode="dark"] .sts-dot { color: #10151F; }
.sts-row .sts-row-t { flex-direction: row; flex-wrap: wrap; align-items: center; gap: 4px 6px; }
.sts-info { width: 26px; height: 26px; display: inline-grid; place-items: center; border: 0; background: none; color: var(--ink-faint); border-radius: 50%; cursor: pointer; padding: 0; }
.sts-info:hover, .sts-info:focus-visible { color: var(--ink); background: var(--hover); outline: none; }
.sts-tip { flex-basis: 100%; font-size: 13px; color: var(--ink-muted); }
.sts-state { font-size: 13px; font-weight: 600; color: var(--sts-ok); white-space: nowrap; }
.sts-state.degraded { color: var(--sts-warn); } .sts-state.down { color: var(--sts-down); }
.sts-more { display: inline-flex; align-items: center; gap: 3px; border: 0; background: none; font: inherit; font-size: 13px; color: var(--ink-faint); cursor: pointer; padding: 4px 6px; border-radius: 8px; }
.sts-more:hover { color: var(--ink); background: var(--hover); }
.sts-more svg { transition: transform .18s; } .sts-more[aria-expanded="true"] svg { transform: rotate(90deg); }
.sts-row.child { padding-left: 32px; }
.sts-row.child b { font-weight: 500; }
.sts-past { padding: 20px 22px; margin: 0 0 14px; }
.sts-past .sp-h2 { margin: 0 0 6px; }
.sts-past-list { list-style: none; margin: 0; padding: 0; }
.sts-past-list li { padding: 12px 0; border-top: 1px solid var(--line); }
.sts-past-list li:first-child { border-top: 0; }
.sts-past-top { display: flex; flex-wrap: wrap; align-items: center; gap: 8px; }
.sts-past-tag { font-size: 12px; font-weight: 600; padding: 3px 9px; border-radius: 999px; background: var(--chip-bg); color: var(--ink-muted); }
.sts-past-tag.problem { color: var(--sts-warn); background: color-mix(in srgb, var(--sts-warn) 12%, transparent); }
.sts-past-list p { margin: 6px 0 0; font-size: 14px; line-height: 1.5; }